FAQs
No, you can checkout as a guest. However, creating an account offers certain benefits, you can track your order status in real-time, view past purchases, and save your shipping information for faster checkouts in the future.
Once your order is confirmed, we'll send you an email with a tracking number and a direct link to the carrier's website. You can also track your order right here on our website.
Yes, you can change your order after placing it, but only if it hasn't been shipped yet. You can update the shipping address or other details by contacting them via email. If you need to exchange the item due to size or color issues, Decrum also has a 30-day return and exchange policy.
Absolutely! We offer free shipping to the United States, United Kingdom, Canada and Australia. You can expect your order to arrive within 4-6 business days.
Note: For any questions or concerns about your shipment, feel free to contact us at sales@decrum.com. We're always happy to help!
Immediately contact our customer service team to brief your issues. Visit our return and exchange policy page for more information.
Please read our exchange and return guidelines here: Return & Exchange Guide
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, Shop Pay, GPay and PayPal.
Absolutely! We prioritize your security. Our website uses industry-standard Secure Socket Layer (SSL) encryption to safeguard all your transactions, no matter the payment method you choose.
We love deals too! To redeem your coupon code, simply enter it during checkout at the designated field. Please note that coupon codes cannot be applied to orders after they have been placed.
Not currently, but stay tuned! We're exploring gift card options for the future. Sign up for our email list or follow us on social media for updates.
Unfortunately, we do not currently offer custom leather jackets. However, we offer a variety of styles and sizes to choose from.
We use high-quality full-grain leather in most of our jackets. Full-grain leather is the strongest and most durable type, known for its beautiful texture and ability to age gracefully. We may also occasionally use top-grain leather in some styles, which is slightly thinner but still offers excellent quality and value.
Leather jackets require minimal care but will last longer with proper maintenance. We recommend our Leather Jacket Care Guide
Real leather, from animal hides, is durable, breathable, and develops a unique look over time. Faux leather is a synthetic imitation, often cheaper, but typically less durable and breathable.
For more details, see our guide on Real Leather vs. Faux Leather.
A leather jacket should fit comfortably without being too tight or restrictive. The shoulders should sit comfortably without bunching, and the sleeves should reach your wrists or slightly past. The body of the jacket should allow for a layer underneath if desired, but not be baggy. Check out our size guide on each product page for more specific measurements.
Leather production can have an environmental impact. However, at Decrum, we are committed to responsible sourcing practices. We partner with tanneries that prioritize sustainable methods and minimize waste. Leather jackets are also incredibly durable and can last for many years, reducing the need for frequent replacements.